Healsglobe Exports Private Limited

Terms & Conditions

1. Order Processing Time

• All orders are processed within 3-7 business days after payment is confirmed. Orders placed over weekends or holidays will be processed on the next business day.
• Large or custom orders may take longer to process. If there is a delay, we will notify you promptly.

• Shipping rates are based on the weight, dimensions, and destination of the order. The shipping cost will be calculated at checkout.
• Delivery times will vary depending on the shipping method chosen and the destination country. Standard international shipping typically takes 7-21 business days, depending on the carrier and customs processing.
• Express shipping options are available upon request for an additional fee. Estimated delivery times will be provided at checkout.

• We use reliable international carriers such as DHL, FedEx, UPS, and local postal services based on the destination.
• You will receive a tracking number once your order is shipped to track your package through the carrier’s website.

• International shipments may be subject to customs duties, taxes, and fees upon arrival in the destination country.
• These charges are not included in the item price or shipping cost and are the responsibility of the buyer.
• We are not responsible for delays caused by customs or import duties. Please check with your local customs office for more information on these fees before placing your order.

• We do not ship to countries or regions under international sanctions or embargoes. Certain products may be restricted in specific countries.
• It is the buyer's responsibility to ensure that the items being ordered can be legally imported into the destination country.

• In the unlikely event that your order is lost or damaged in transit, please contact us immediately at [contact info].
• We will file a claim with the shipping carrier, and depending on the outcome of the claim, we will offer a replacement or partial refund if applicable.
• All shipments are insured for the declared value of the goods.

• The buyer is responsible for providing accurate shipping information. We are not liable for any delays, lost packages, or additional costs incurred due to incorrect or incomplete shipping details.
• Any additional shipping fees required to correct a delivery issue will be charged to the buyer.

• Due to the complexities of international shipping, all export sales are final. We do not accept returns or offer refunds on exported goods.
• Please ensure you have carefully reviewed your order and confirmed that all details are correct before completing your purchase.
• In case of product damage or defects, we will work with you to file a claim with the carrier, but no refunds or returns will be processed.

• Deliveries to remote or less accessible areas may incur additional shipping fees and may take longer to arrive. We will notify you of any additional charges prior to shipping.

• Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your package using the provided link.

• For any questions related to international shipping, please contact us at [email or phone number] before placing your order.